MDG188 is committed to protecting the personal data of every player who uses our platform. This Privacy Policy explains what information we collect, how we use and safeguard it, the conditions under which it may be disclosed, and the rights you hold over your own data as a registered MDG188 Member.
📅 Effective Date: 1 January 2026 | Last Reviewed: 1 January 2026256-bit SSL encryption protects all data in transit and at rest.
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As a registered MDG188 Member, you hold specific rights concerning your personal data under applicable data protection principles.
You may request a copy of the personal data MDG188 holds about you at any time. We will provide this within 30 days of a verified written request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
Subject to legal retention obligations, you may request deletion of your personal data. Requests will be assessed and actioned within 30 days.
You may request that we limit the processing of your data in specific circumstances, such as while a data accuracy dispute is being investigated.
You may request your personal data in a structured, machine-readable format so it can be transferred to another service provider of your choice.
You have the right to object to the processing of your personal data for direct marketing purposes. Objections will be honoured immediately upon receipt.
MDG188 ("we", "us", "our", "the Platform") operates the online casino and sports betting platform accessible at mdg188.lat. We provide gaming, sports betting, live dealer, and related entertainment services to eligible adult users ("Members", "you") across Malaysia and other permitted jurisdictions.
This Privacy Policy ("Policy") describes the types of personal data we collect from you, how we process and protect that data, the circumstances under which we may share it with third parties, how long we retain it, and the rights you hold over your own information. This Policy applies to all personal data collected through the MDG188 Platform, our customer support channels, and any communication you initiate with us.
By registering an account with MDG188 or continuing to use our Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree to the terms of this Policy, you must not register or continue to use our services.
🔐 MDG188 processes personal data only where it has a legitimate legal basis to do so. We do not collect more information than is necessary for the purposes described in this Policy.
The following terms carry the meanings assigned below throughout this Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, identity document number, contact details, IP address, and financial information. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, transfer, and deletion. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data — in this case, MDG188. |
| "Data Processor" | A third party that processes personal data on behalf of MDG188, such as payment service providers and KYC verification partners. |
| "Member" | Any individual who has completed the MDG188 account registration process and whose account remains active. |
| "KYC" | Know Your Customer — the identity verification process required under anti-money laundering and responsible gambling obligations. |
| "Cookie" | A small text file placed on your device by the Platform to collect information about your browsing behaviour and preferences. |
MDG188 is the Data Controller for all personal data collected and processed in connection with the operation of the mdg188.lat Platform. As Data Controller, MDG188 is responsible for ensuring that personal data is processed lawfully, fairly, and transparently in accordance with applicable data protection legislation.
For all data-related enquiries, access requests, and complaints, please contact our designated data protection contact using the details provided in Section 17 of this Policy. We aim to acknowledge all data-related requests within 5 business days and resolve substantive matters within 30 calendar days.
When you register an account, verify your identity, make a deposit, or contact our support team, you provide us with personal data including:
When you access the MDG188 Platform, certain technical data is collected automatically through cookies, log files, and similar technologies:
We maintain records of all financial transactions conducted through your MDG188 account, including:
💡 MDG188 does not store full payment card numbers. E-wallet and bank account references are stored only in tokenised or masked form to support withdrawal verification and fraud prevention.
MDG188 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
| Legal Basis | Processing Activities Covered |
|---|---|
| Contractual Necessity | Account registration, identity verification, transaction processing, withdrawal fulfilment, and customer support — all necessary to perform our contractual obligations to you as a Member. |
| Legal Obligation | KYC verification, anti-money laundering checks, age verification, and transaction record-keeping required under applicable financial and gaming regulations. |
| Legitimate Interests | Fraud prevention, platform security monitoring, improving user experience, detecting prohibited activity, and operating the responsible gambling programme. |
| Consent | Sending marketing communications, promotional offers, and newsletters. Consent is obtained at registration and may be withdrawn at any time. |
MDG188 uses the personal data we collect for the following specific purposes:
MDG188 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with trusted third parties strictly for the purposes described in this Policy, subject to appropriate contractual data protection obligations.
We engage third-party service providers to support Platform operations, including:
All third-party data processors are required to handle your data in accordance with applicable data protection standards and are prohibited from using your data for any purpose other than the specific service they provide to MDG188.
MDG188 may disclose your personal data to law enforcement agencies, regulatory authorities, or other government bodies where we are legally compelled to do so, or where disclosure is necessary to protect the rights, property, or safety of MDG188, our Members, or the public.
In the event of a merger, acquisition, restructuring, or sale of MDG188's business assets, personal data held about Members may be transferred to the acquiring entity as part of that transaction. In such circumstances, we will notify affected Members and the acquiring entity will be bound by the terms of this Privacy Policy.
⚠️ MDG188 will never share your personal data with third-party advertisers, data brokers, or unrelated commercial entities for their own marketing or profiling purposes.
MDG188 retains personal data for as long as necessary to fulfil the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements.
| Data Category | Typical Retention Period |
|---|---|
| Account registration and identity documents | Duration of account + 7 years following account closure (regulatory requirement) |
| Financial transaction records | 7 years from the date of transaction (anti-money laundering compliance) |
| KYC verification records | 7 years from account closure or last verification date |
| Customer support communications | 3 years from the date of the interaction |
| Technical and session log data | 13 months from collection date |
| Marketing consent records | Until consent is withdrawn, plus 3 years thereafter |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data lifecycle procedures.
MDG188 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:
While we apply industry-standard security measures, no digital system can guarantee absolute security. In the event of a data breach that poses a risk to your rights, MDG188 will notify affected Members without undue delay in accordance with our breach notification obligations.
Cookies are small text files placed on your device when you visit the MDG188 Platform. They allow us to recognise your browser, remember your preferences, maintain your session, and analyse Platform usage patterns. Cookies do not contain executable code and cannot access other files on your device.
You may manage or disable non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of the MDG188 Platform, including the ability to maintain a logged-in session.
MDG188 may store and process personal data on servers located outside of Malaysia, including in jurisdictions where data protection laws may differ from those applicable in Malaysia. When such transfers occur, MDG188 ensures that appropriate safeguards are in place, including contractual data protection clauses equivalent to or exceeding applicable data protection standards.
By using the MDG188 Platform, you acknowledge and consent to the transfer of your personal data to servers in jurisdictions outside Malaysia where necessary for the delivery of our services.
The MDG188 Platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Registration on the Platform requires confirmation of eligibility and is subject to identity and age verification.
If MDG188 discovers or is notified that personal data has been collected from a person under the age of 21, that account will be immediately suspended, the data will be securely deleted, and any funds in the account will be handled in accordance with our Terms and Conditions and applicable legal requirements.
🔞 If you believe a minor has registered an MDG188 account, please contact us immediately at [email protected] so we can investigate and take appropriate action.
As a data subject, you hold the following rights with respect to the personal data MDG188 processes about you. To exercise any of these rights, please submit a written request to our data protection contact as detailed in Section 17. All requests will be acknowledged within 5 business days and resolved within 30 calendar days.
MDG188 will not discriminate against you for exercising any of these rights. Please note that some rights are subject to limitations where legal retention obligations or regulatory compliance requirements apply.
With your consent, MDG188 may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new game launches, sporting event promotions (including EPL match day offers, Liga Super Malaysia specials, and UFC fight night promotions), and platform updates.
You may opt out of marketing communications at any time by:
Opting out of marketing communications does not affect the delivery of transactional messages that are necessary for account management, such as deposit confirmations, withdrawal notifications, and security alerts.
The MDG188 Platform may contain references to third-party payment providers and service partners. This Privacy Policy applies exclusively to the MDG188 Platform. When you interact with third-party payment services such as Touch 'n Go eWallet, Boost, GrabPay, or your FPX-connected bank, those interactions are governed by the respective privacy policies of those service providers.
MDG188 is not responsible for the privacy practices or data handling procedures of any third-party service provider. We encourage you to review the privacy policies of any third-party services you use in connection with your MDG188 account.
MDG188 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing activities. When we make material changes to this Policy, we will post a prominent notice on the MDG188 Platform homepage and, where practicable, notify registered Members via email.
The revised Policy will take effect from the date stated in the updated document. Your continued use of the MDG188 Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated Policy, you must cease using the Platform and may request account closure in accordance with our Terms and Conditions.
For all privacy-related enquiries, data access requests, rectification requests, erasure requests, or complaints regarding MDG188's data processing practices, please contact us through the following channels:
When submitting a data request by email, please include your full registered name, your MDG188 username, the type of request you are making, and any relevant reference numbers. This information helps us locate your records accurately and process your request efficiently.
📋 MDG188 acknowledges all privacy requests within 5 business days. Substantive responses are provided within 30 calendar days. Complex requests may require an extension of up to an additional 30 days, in which case we will notify you in advance.
If you believe MDG188 has not adequately addressed a privacy concern, you retain the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Our support team is available 24/7 to assist with any privacy-related questions. You can also visit our FAQ section for quick answers, or return to the MDG188 homepage to explore our full range of games and promotions.